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What is the company's workmanship warrantee?

Typically, contractor workmanship warranties are for one year or more. Longer warranties are not more valuable than shorter warranties. The length of the warranty is less important than the intent and ability of the contractor to stand behind his warrantee. The professional contractor often performs well beyond the written warrantee period because he knows that this is what builds customer loyalty and referrals.

Automatically reject any contractor with an unbelievable warrantee. The warranty is just a sales tool to that contractor and you don't know what other "bill of goods" you have been sold.

The long-term warrantee is provided by the manufacturer.  It is imperative that the product be installed according to the manufacturer specifications, or there will be no warrantee provided, regardless of other contractor claims. With many materials, the warrantee is also only valid if the contractor is "Certified" to install the product.

Ask to see the contractor's training and certification certificate from the manufacturer. Call the manufacturer to determine if it is valid and the contractor is still in good standing.

Professional contractors will have no problem providing this proof, in fact, they will usually present their credentials before being asked.

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